Forgot password

There are two main methods for reseting your password

The first method is relevent when the dRofus Login dialog is open:

  • Click on the 'Forgot your password?' link below the Password text field. This will take you to the Support web page
  • Select server in the list and you will be re-directed to the Forgot password page.
  • Fill in Username (If you have forgotten your user name please contact your dRofus Administrator or dRofus Support)
  • Click 'Change your password' and a rest password link will be emailed to you shortly
  • If you do not receive an email within 5 minutes please contact your dRofus Administrator to ensure the email address that is entered into dRofus is correct.
  • Click the "Reset password" link and type in your new password.

The second method is to navigate to the Support webpage manually.

  • Go to https://support.drofus.com/en/support/home
  • Click the link on the orange button titled 'Reset password?' on the right side of the page.
  • Select server in the list and you will be re-directed to the Forgot password page.
  • Fill in Username (If you have forgotten your user name please contact your dRofus Administrator or dRofus Support)
  • Click 'Change your password' and a rest password link will be emailed to you shortly
  • If you do not receive an email within 5 minutes please contact your dRofus Administrator to ensure the email address that is entered into dRofus is correct.
  • Click the "Reset password" link and type in your new password.


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