Note: This action should only be taken by an IT professional
In cases where a user is unable to start dRofus at all on a single machine,you can manually delete the user settings directly from the windows registry.
Be careful with this - if you modify or delete the wrong thing, you can prevent windows from working at all.
Please follow these steps.
- Close all dRofus clients (including revit/archicad)
- Start regedit. (Windows key -> write "regedit" -> enter
- Navigate here:
- Delete the highlighted entry ("dRofus")
- Close regedit.
- Start dRofus again.
If in doubt, send a ticket to drofus@support detailing the issue and steps taken to resolve it.
This is the equivalent of resetting dRofus to 'default', much like how it is when installing on a new machine: No saved column setup, dialog sizes, and a whole bunch of other things.