Installation Problems

Unable to start the installation of dRofus

If you see the message: “Unable to retrieve application files. Files corrupt in deployment”

The most common reason for this is that a firewall has blocked the download. Please install the MSI version or contact your in-house IT department.

I have already an older version of dRofus

  • Try to uninstall all previous versions of dRofus from the Control Panel
  • If the above don't work, try to delete the files in folder:
    • Win7/8: “C:\Users\[username]\AppData\Local\Apps\2.0”
    • XP: “c:\Document and Settings\[username]\Local Settings\Apps\2.0”
    • NOTE: This will delete all other ClickOnce apps as well
  • Try to install ClickOnce again
  • Try to use the MSI installation

Still cannot install dRofus?

Using Windows XP?

Latest version of dRofus does not support Windows XP any more. If you need it, use dRofus 1.6 available here.

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